# Validation Interview Prompts

Ask about a recent real workflow, not a hypothetical future tool.

## Recent behavior

- Walk me through the last time this process broke or slowed down.
- What triggered it?
- Who had to step in?

## Consequences

- What did the delay or mistake actually cost?
- How often does this happen?
- What is the worst version of the problem?

## Current workaround

- What do you do today instead?
- What is still manual?
- Which parts are the most fragile?

## Buying context

- Who feels this pain most directly?
- Who would need to approve a fix?
- What would make this worth paying for now instead of later?